Approving a Due Date Extension Request

When a due date extension request is submitted, due date extension approvers receive email notification . The user can access the due date extension requests from the CAPA Coordinator dashboard or from the My Tasks dashboard within the Under Investigation, Under Implementation, or Ready for Closure tabs. The example below is requesting an investigation approval due date extension from the My Tasks dashboard.

NOTE: Click the Change Task Owner link to assign this task to another user. For additional information, see Changing the Task Owner.

1. From the CAPA/NC Workspace > My Tasks tab, click the Approve Due Date Extension link to the appropriate CAPA.
   Result: The Due Date Extension Request window is displayed.

2. Review all request information.
3. Specify whether the request is approved or rejected.
4. If the request is approved, the new due date is applied.
5. If the request is rejected, an email is sent to the requester. The requester can then review the approver's notes from the Activity section of the CAPA record.
   
4. Enter a comment. This field is required if the request is rejected.
5. Click the Sign-off button
   Result: The Sign-off window is displayed.
6. Enter your user ID and password and then click the Sign-off button.
   Result: The Result window is displayed. The Result window is a window that displays after approving a due date request and asks the user where they would like to go next, such as to the CAPA Detail, to the next step if the same user is assigned, or back to the Portal Page. If the user is assigned to the next step in the workflow, then the user will see the option to enter the next step. If the user is not assigned the next step, then this option will not be displayed.